Help

Answers to common questions. Can't find yours? Write to us.

Buying and payment

How do I pay?

With bKash, Nagad, Rocket or a card, through EPS's secure payment page. The course appears in your account as soon as the payment is verified.

I was charged but don't see the course

It usually appears within a few minutes. If it hasn't after 30 minutes, write to us with your order number and we'll check right away.

How long can I watch a course?

Lifetime access to the course you bought, with 12 months of updates.

Does it work on my phone?

Yes. Growreer is built for phones first. On slow connections, video lowers its quality automatically.

Is Grow AI free?

Yes, a few questions every day are free. When today's limit is used up, you can ask again tomorrow.

Who answers the live chat?

People on the Growreer team. If you leave, come back in the same browser to see the reply.

Can I get my money back?

Within 7 days of buying, if you've watched less than 30% of the course, we refund you in full.

Anything else? Write to us